![]() ![]() ![]() Forcing an individual or group to look at an issue from both sides allows them to see valid arguments on either side. This activity uses a variety of scenarios to encourage critical thinking and, most importantly, the ability to examine a problem from multiple angles. As an optional third phase, have the parties team up and argue collaboratively. Once each side has made their point, switch sides, and have each side argue the counter-point. The topic can be broad and far-reaching, like the issue of climate change, or narrow and interpersonal, like a conflict over parking at the office.Īssign each team a side for the conflict, which they will then argue for 2-3 minutes at a time. In this scenario, you pick two employees or two teams and put an issue in front of them. Vet the stories you use before you use them. Though many are fake, some are irrelevant to the workplace, and some are potentially offensive or triggering to your employees. You should also be cautious if you pick actual AITA posts. Use hypotheticals and genericized stories instead. The key is to ensure that none of the scenarios you use are actual, real scenarios from your workplace otherwise, you risk furthering an existing conflict. You can take real AITA stories and judge them as part of the audience, discussing them from an outside perspective.You can take real AITA scenarios and act them out, with the same analysis and judgment at the end.Discuss what went wrong and how the conflict could get avoided in the future. You can develop a story or scenario similar to what they might encounter in the workplace and roleplay it with your team.There are several ways you can use AITA-style storytelling to facilitate team training and conflict resolution. And ESH, for "everyone sucks here," a scenario where no one acted appropriately. Typically, there are three possible responses. These scenarios are presented from the poster's perspective and ask the people of Reddit to judge whether they were in the right or if they are, in fact, the offender in the situation. It comes from Reddit, where the r/AITA subreddit is dedicated to people telling stories of conflicts and scenarios in their lives. Activity 1: AITAĪITA is short for "Am I The A**hole?". Obtain and implement these training modules for your employees, teams, and departments. Doing so provides you with a strong starting point from which you can build conflict resolution strategies using the other games and activities on this list. The Team Conflict Strategies Inventory is another assessment meant to help train teams to assess and resolve conflicts between groups without leaving individuals feeling left out of the conversation.Īdditionally, the Five Dysfunctions of a Team training module is a great way to help teams learn how to recognize conflict and trace it back to its source so that it can get addressed. Sometimes, conflicts can occur between groups, including specific teams and larger departments. Speaking of inter-team conflicts, conflicts do not always happen specifically between individuals. Then, further training can build awareness and emphasize leveraging that conflict resolution strategy to address interpersonal and inter-team conflicts. Each scenario's answer places them on a spectrum across these five strategies and grades them based on where they fall after the assessment is complete. This assessment is a self-guided test that places the employee in various hypothetical scenarios and asks them to answer questions about how they react. The Conflict Strategies Assessment is our solution. ![]() Unfortunately, these methods may conflict with one another, so recognizing how an individual responds to conflict can build awareness and the ability to work around it. With these conflict-resolution strategies in play, different people will attempt to address a conflict differently. In general, there are five kinds of conflict resolution styles: Most people don't understand, at least with self-awareness, precisely how they react to conflict. Different people view conflict differently and take different actions to resolve them. Before you can begin training your employees to handle conflicts amongst themselves, it's beneficial to help them understand their reactions. ![]()
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